Emergencies

Emergency aquarium service in Palm Beach County

A leaking tank, a cracked panel, a heater stuck on, a power outage in August, fish gasping at the surface. These do not wait for business hours and neither does Jason. Call the number at the top of the page and say the word emergency.

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A clownfish sheltering in an anemone

What is included

  • Cracked or leaking tank replacement, with livestock moved the same day when needed
  • Failed pump, heater, chiller or filter diagnosis and swap
  • Tank crash triage: water quality, oxygen, temperature
  • Sick or dying fish assessment and next steps
  • Post-outage and post-hurricane recovery
  • Honest advice by phone while you wait

Two of the stories clients tell about Jason are emergencies: a reef whose glass broke without warning, and an old tank swapped for a new one in a single day. In both cases the fish and coral came through because someone answered the phone and showed up. That is what emergency aquarium service means here.

Where the difference shows

The most useful thing you can do while you wait is nothing drastic. Turn off the lights, keep water moving if the level allows it, do not feed, and do not add chemicals. Text a photo and any test results you have so Jason can start thinking before he arrives.

After the emergency, the tank usually needs a few days of daily testing and a plan to keep it from happening again. That is where a maintenance schedule comes from for most of Jason's long-term clients.

“His suggestions are spot on.”

Karol Abercrombie · Google review · read all

Reef tanksSaltwaterFreshwaterPlanted tanksKoi pondsCleaningInstallationAssessmentsEmergenciesPalm Beach CountyReef tanksSaltwaterFreshwaterPlanted tanksKoi pondsCleaningInstallationAssessmentsEmergenciesPalm Beach County

Questions

Common questions about emergency aquarium service

  • Lower the water below the leak if you can see where it is, keep the pumps running if the water level allows, turn off heaters that could run dry, and call Jason. Have buckets or a spare container ready for the fish.

  • Often, yes. Jason has sourced a replacement tank and moved fish and coral into it the same day more than once. Speed depends on the size and what is in stock, so call as early as you can.

  • Emergency visits are quoted when you call, based on the time and what is needed. Jason tells you the number before he heads your way.

  • Turn off the lights, do not feed, do not add chemicals, keep water moving if the level allows it, and text a photo and any test results to Jason.

Tell Jason about your tank

Size, saltwater or freshwater, what is bugging you. That is all he needs to give you a straight answer, usually the same day.

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